Your use cases using the SLA feature

Hello all,

We’re interested in hearing how you’re using our new SLA feature in your daily work. Are there any particular use cases or scenarios where you’ve found the feature to be especially helpful?

For example, you might be using the feature to prioritize urgent customer inquiries, or to ensure that your team is meeting service level targets for particular clients or projects. Whatever your use case, we’d love to hear about it – and we’re sure that other users would, too!

So please, share your experiences with us in the comments below.