Mojo helpdesk Android App Work Profile

Hello everyone, I was attempting to use the mojo helpdesk app on our Android side for our end users on Android device policy (work profile) & when you download the app & attempt to load the helpdesk side it asks for the mojo helpdesk link. Then it doesn’t stay, after closing the app it just goes back to square one & asks for the mojo helpdesk website/link again it’s quite annoying, especially for end users & been telling them to just use the web browser application.

Works fine for all of us admins, just seems to fail on the regular end user side.

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Thanks for pointing that out.

The dev team is on it.

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Hi Tyler,

The mobile app was intended to be used only by agents, not regular users.

Now we are looking for a way to allow it for regular users as well. Will update you when we implement a solution.

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