January 5th, 2024 Mojo update

Happy Friday! Here are the list of this week software updates.


  • added bounce email for user not allowed to created tickets.

Bug Fixes

  • fixed a case of shifting 1 day back when picking due or schedule date on ticket
  • fixed classic user portal new ticket form drop-downs when value is null string
  • fixed the redirect for ticket creation links using classic UI to new UI if account is beta tester
  • fixed an issue when ticket got comment on time for the first response SLA, then put on hold, and first response due was grayed out instead of showing green
  • fixed the checks for empty value of the required drop down fields
  • various small back-end tweaks and fixes